To better serve your needs, we recommend and offer Marine Cargo Insurance for vessel, aircraft, railroad and truck. Insurance will protect shipper and/or consignee when losses occur by providing full coverage of value or replacement cost. For any insurance quote on your shipment, please call Ext. 295.

If a claim arises, please provide the following:

  1. Evidence of Insurance, provide copy of certificate.
  2. Itemized Statement of Claim noting amount of loss and/or repair or replacement estimates, and nature of damage. 
  3. Delivery and Dock Receipts noting exceptions.
  4. Notices to Carrier(s) and replies received.
  5. Bill of Lading (Front & Back of any House & Master Bills).
  6. Commercial Invoices. 
  7. Packing List. 
  8. Pictures, photographs, and photocopies of any other physical evidence.
  9. Survey report (required for claims exceeding $500).
  10. C.F. 3461 or 7501 forms. 

Please remember that the time limits for filing claims are critical.
For ocean shipments, it's one year from scheduled delivery.
Please contact our Legal/Insurance/Claims and Collections Department at Ext. 157 for further assistance.

It is imperative that you inform us immediately in writing of any losses, whether or not you are covered by insurance.